๐ธ Kyoto Garden Scrunchy ๐ธ
Transport yourself to a serene Japanese garden with our elegant Kyoto Garden Scrunchy. Handcrafted with luxurious satin fabric, this scrunchy features a rich burgundy base adorned with delicate coral and white blossoms and sage green leaves.
Features:
- Premium satin material for gentle hair protection
- Stunning floral pattern inspired by Japanese garden aesthetics
- Secure, comfortable hold for all hair types
- Handmade with love and attention to detail
- Perfect size for both everyday wear and special occasions
- Whether you're dressing up for a special event or adding an elegant touch to your daily style, this scrunchy brings the perfect blend of beauty and functionality.
Care Instructions: Hand wash gently in cold water and lay flat to dry to preserve the scrunchie's beauty and shape. ๐
Kyoto Garden
At Scrunchy Luxe, we are committed to ensuring your satisfaction with our handmade, high-quality scrunchies. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Timeframe: You have 30 days from the date of purchase to initiate a return.
- Process: To start a return, please contact us at Scrunchyluxe@hotmail.com with your order number and reason for return. We will provide you with instructions on how to send your item back to us.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Processing Time: Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or card issuer.
Exchanges
- No Exchanges Currently Available: While we currently do not offer exchanges, your satisfaction is our top priority. If you aren't happy with your product, please reach out to us at Scrunchyluxe@hotmail.com. We are committed to resolving any issues and ensuring you have a positive experience with Scrunchy Luxe. Whether it's a return or another solution, we're here to help.
Non-Returnable Items
- Gift cards and any promotional and sale items are non-returnable.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at Scrunchyluxe@hotmail.com with your order number and a photo of the item showing the damage/defective area. We will arrange for a replacement or refund at no additional cost to you.
Contact Us
If you have any questions about our return and refund policy, please contact us at Scrunchyluxe@hotmail.com. We are here to assist you and ensure your experience with Scrunchy Luxe is a positive one.
At Scrunchy Luxe, we strive to deliver your handmade scrunchies with care and efficiency. Hereโs what you need to know about our shipping process:
Processing Time
- Order Preparation: Each scrunchy is crafted with love and attention to detail. Please allow 1-3 business days for order processing before shipment.
Shipping Options
- Standard Shipping: Estimated delivery within 5-7 business days after processing.
- Expedited Shipping: Estimated delivery within 2-3 business days after processing.
- Overnight Shipping: Next business day delivery for orders placed before 12 PM EST.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your packageโs journey.
International Shipping
- We currently ship within the USA. Plans to expand internationally are in the works, so stay tuned!
Shipping Delays
- Please note that shipping times may vary due to unforeseen circumstances such as weather conditions or carrier delays. We appreciate your patience and understanding.
Contact Us
- If you have any questions or concerns about your order, please contact us at Scrunchyluxe@hotmail.com. Weโre here to assist you and ensure your Scrunchy Luxe experience is seamless.